Shipping policy
1. Shipping & Delivery
We strive to deliver your orders in a timely manner. Our standard processing time is 1-2 business days, after which the orders are dispatched for delivery.
- Estimated delivery time: 3-5 business days within India.
- Shipping delays may occur due to unforeseen circumstances, public holidays, or peak seasons.
2. Shipping Charges
- Shipping charges will be calculated at checkout based on the delivery location and order value.
- Free shipping may be available on select orders or during promotional periods.
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through the link provided in the email.
4. Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer support team at gaddephanikanth@gmail.com or call us at +91 70950 89999 between 11 AM - 6 PM IST.
5. Incorrect Address & Non-Delivery
- Ensure that you provide the correct shipping address at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
6. Damaged or Missing Items
If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery with images of the package and product for prompt resolution.
7. International Shipping
Currently, we ship in India, USA, and Canada.
For any additional questions regarding shipping, feel free to reach out to us at gaddephanikanth@gmail.com or call +91 70950 89999.